Welcome to Sun SoftWash. We respect your privacy and are committed to protecting your personal data.
This Privacy Policy outlines how we collect, use, store, and share your information when you visit our website or engage with our services.
By accessing our website or using our services, you agree to the terms of this Privacy Policy. If you have any questions or concerns regarding this policy, please contact us at:
Contact Information
Email: INFO@SUNSOFTWASH.CO.NZ
Phone: 0800837372
Website: https://sunsoftwash.co.nz
We may collect personal details such as your name, email address, mailing address, phone number, and other details needed to provide you with our services, quotes, or to maintain an account.
We automatically collect information regarding your interaction with our website, such as your IP address, browser type, device type, pages visited, and actions taken on the site (e.g., form submissions).
For transactions made on our website, we collect payment-related information, including credit card numbers, expiry dates, and CVV codes.
Note: We do not store this sensitive information directly; it is processed via our secure third-party payment provider.
When you use our services (e.g., house washing, pest control), we may collect specific information about the property being serviced, including size, location, and condition of surfaces.
We use your information in the following ways:
We use your personal and service-related information to offer and manage the services you request. This includes preparing quotes, scheduling services, and processing payments.
We may use your information to respond to customer service inquiries, provide technical support, and offer service-related advice or follow-up communications.
With your consent, we may use your email address to send newsletters, promotions, and updates related to our services. You can opt out of these communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
We may disclose your personal information as required by law or in response to legal processes such as subpoenas or regulatory reporting requirements.
We may share your information with trusted third-party vendors who assist us in performing services, such as payment processing, customer support, or data analytics. These third parties are required to maintain the confidentiality of your data and are prohibited from using it for any other purpose.
We may disclose your personal information if required by law or if we believe that such disclosure is necessary to protect our rights, comply with legal obligations, or respond to legal processes (e.g., court orders or subpoenas).
In the event that Sun SoftWash is involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. We will notify you before your personal data is transferred to a new owner.
4. With Your Consent
Other than as specified above, we will notify you if we intend to share your personal information with any third parties, and you will have the option to consent or prevent such sharing.
We use Secure Socket Layer (SSL) technology to encrypt all personal and payment information exchanged through our website, ensuring it is protected against unauthorized access.
Our servers are protected by firewalls and antivirus software, which are regularly updated and tested for vulnerabilities.
Only authorized personnel within Sun SoftWash have access to your personal data, and they are trained to handle this information securely.
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and reporting requirements.
5. Third-Party Security
We ensure that all third-party service providers we work with follow strict data protection standards and comply with applicable privacy laws and regulations.
Yes, we use cookies and other similar technologies to collect and store certain information about your interactions with our website.
Cookies help us remember your preferences and keep track of items in your shopping cart, improving your overall experience.
We use cookies to analyze how our website is being used, enabling us to make improvements to the user experience.
Cookies are used to serve personalized ads and retarget users across platforms. You may be shown relevant ads related to your past interactions with our website.
You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
If you have any questions about this Privacy Policy or would like to exercise any of your privacy rights (such as requesting access to your personal data), please contact us:
Sun SoftWash
Phone: 0800837372
Email: INFO@SUNSOFTWASH.CO.NZ
Website: https://sunsoftwash.co.nz
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we update this policy, we will post the new version on our website, and the updated policy will be effective immediately upon posting. Please review this Privacy Policy periodically for any updates.
